by penny » Mon Oct 01, 2012 2:10 pm
Hello Marianne,
Sorry you've had trouble with this, and kudos for not posting your EQ6 Lic ID and Password.
It is probably your font size making the difference. Please try this:
WINDOWS® 7-----------------------------
1. Click START > Control Panel.
2. Under View by on the right, choose Small icons.
3. Click Display.
4. Select Smaller - 100% (default) and click Apply.
5. Click Adjust Resolution in the left column.
6. Change the Screen Resolution, to at least 1024 x 768 pixels.
7. Click Apply, then OK.
8. Restart your computer. Retry the EQ6 installation.
After installation you can change your resolution back permanently, if you find you can work that way in EQ6, or change it back for other programs, making it higher again when you work in EQ6. See what works best for you.